Short Title:Communicating for Social Care
Full Title:Communicating for Social Care
Language of Instruction:English
Module Code:COMM H1030
Credits: 5
Field of Study:Humanities
Module Delivered in 1 programme(s)
Reviewed By:Helena Doody
Module Author:Marian Connell
Module Description:To explore communication from a professional perspective. This will include formal and informal communication strategies. The student will be introduced to some alternative ways of communicating including Lamh and PECS. The importance of active listening in social care settings will be explored. Opportunity to practice key skills, including formal email and active listening will be explored.Communicating in social care is a dynamic subject. The content of the module will be updated on an ongoing basis to reflect new learning and development in this area. A minimum of 75% attendance is required for this module. In order to progress, all components of module assessment must be passed by students – failure to successfully to complete any component will require repeat assessment/exam.
Learning Outcomes
On successful completion of this module the learner will be able to:
LO1 Explain the importance of multimodal methods of communication for the social care worker.
LO2 To explore ways of communicating, including verbal, non-verbal and written, which respect culture and language and see service users as active participants in their care.
LO3 Detail the use of assistive technology and other alternative tools for communicating.
LO4 Understand the importance of written and formal communication, including report writing, as a tool of the professional social care worker.
LO5 Explore the impact of social media and online communication on the role of the Social Care Worker.
LO6 To explore the use of reflection as a tool for enhanced personal communication.

Module Content & Assessment

Course Work
Assessment Type Assessment Description Outcome addressed % of total Assessment Date
Assignment Students will complete an assignment that will demonstrate knowledge and understanding of professional communication. 2,4,5,6 50.00 n/a
Presentation Students will research and demonstrate knowledge of innovative and multimodal methods of communicating for a variety of social care clients. 1,2,3 50.00 n/a
No End of Module Formal Examination

TU Dublin – Tallaght Campus reserves the right to alter the nature and timings of assessment


Module Workload

Workload: Full Time
Workload Type Workload Description Hours Frequency Average Weekly Learner Workload
Lecture No Description 1.00 Every Week 1.00
Tutorial No Description 2.00 Every Week 2.00
Independent Learning Time No Description 3.00 Every Week 3.00
Total Weekly Learner Workload 6.00
Total Weekly Contact Hours 3.00
This module has no Part Time workload.

Module Resources

Required Book Resources
  • Collins, S. 2009, Effective Communication - a workbook for Social Care Workers, Jessica Kingsley Publishers [ISBN: 1846429323]
  • Healy, K.& Mulholland, J. 2012, Writing Skills for Social Workers, 2nd ed. Ed., SAGE [ISBN: 1446290050]
  • Moss, B 2017, Communication Skills in Health and Social Care,, 4th Ed. [ISBN: ISBN 978-1-52]
Recommended Book Resources
  • William B. Gudykunst 2003, Cross-Cultural and Intercultural Communication, SAGE [ISBN: 0761929002]
  • Pamela Trevithick 2011, Social Work Skills and Knowledge, 3rd ed. Ed., McGraw-Hill Education (UK) [ISBN: 0335240623]
  • Koprowska, J. 2014, Communication and Interpersonal Skills in Social Work, 4th ed. Ed., Learning Matters [ISBN: 1473905478]
  • Lindenfield, G. 2012, Assert Yourself: Simple Steps to Build Your Confidence, 2nd ed. Ed., HarperCollins UK [ISBN: 0007388624]
  • Moon, J. A. 1999, Reflection in Learning and Professional Development, Psychology Press [ISBN: 074943452X]
This module does not have any article/paper resources
Other Resources

Module Delivered in

Programme Code Programme Semester Delivery
TA_HSASC_B Bachelor of Arts (Honours) in Applied Social Care 2 Mandatory